Payment
We accept Visa, MasterCard, American Express and Discover Card online from U.S. customers or money orders and checks by mail. We cannot accept COD orders or cash payments through the mail. 

If you do not follow through with the payment on your order, your oils will be offered to others and you will be banned from purchasing from us in the future.

Sales Tax
Texas customers will be charged 8.25% sales tax unless a vaild tax id# provided and sales tax exemption form is filled out

Return Policy
Please contact us immediately if there is a problem with the product (i.e. damage, spoilage). Unless there is a problem with the product we are unable to accept returns of supplies and toiletries due to the potential for contamination of our products, unless it is an item that is safety sealed and the seal is intact. Returned items, such as silk rose petals, must be unused and in the original condition in which it was shipped. When return requests are accepted the customer must pay for shipping the return back to us. This cost will not be reimbursed by us. Upon our receipt, we will issue a store credit, less the original shipping costs. No cash/monetary refunds

Shipping
Your package will be shipped using either USPS Priority Mail or UPS Ground Services.  We do our best to process every order in a timely fashion, but please allow us 5-7 business days to ship your order. Out of stock items will be as quickly as possible noted on the web site. Occasionally we run out of an item before the web site can be updated. When that happens, you will be notified by email of the item being out of stock. You will be able to substitute a product or wait until the item becomes available. Please note: extra shipping charges may occur if you decide to have a partial order shipped.

Special pre-buy promotions may require a longer lead time and will be explained in each of the individual special's ad details. 

If your package is damaged upon arrival, do not accept it, or if that is not possible, save all of the packaging materials and contact us immediately. We will work with you to replace any broken or damaged goods, but damaged items and boxes MUST be kept and returned to the shipping company for us to get reimbursed, and therefore  for you to be reimbursed with replacement product or store credit. No cash/monetary refunds!